Contact Us

We're Here to Help

Whether you have questions about your order, need care advice, or want to know more about Kuvola, we're ready to assist.

Our team typically responds within 24 hours on business days. For urgent matters related to existing orders, please include your order number in your message.

Shipping

Issues related to tracking updates and in-transit questions can be resolved fastest by contacting your shipping provider directly using the tracking number in your confirmation email.

What We Can Help With

Product Questions
Learn about features, sizing, or how Kuvola works for your specific travel needs.

Order Support
Modify orders before shipment or resolve delivery issues.

Care & Maintenance
Get guidance on cleaning, storage, and keeping your mask in optimal condition.

Warranty Claims
Start a warranty claim or ask questions about coverage.

Partnership Inquiries
Interested in stocking Kuvola or collaborating? We'd love to hear from you.

Prefer Email?
Reach us directly at [support@kuvola.com]

Customer Support Hours
Monday–Friday, 9:00–17:00 CET
We're based between Los Angeles and Sweden, so responses may arrive across time zones.